DPOR is experiencing significant delays in processing applications for new and transferring real estate agents.
Monthly applications have been up almost 50 percent this year compared to last, and DPOR simply doesn’t have the staff to handle the increase.
The good news is that DPOR has been approved to pay for overtime — including having staff come in on Saturdays — to catch up on some of the backlog. It’s also received the go-ahead to hire three more staff, and expects to be able to add a fourth as well.
That will make a tremendous difference, but the agency still has had to cut back on phone and e-mail service to focus on processing applications.