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NAR
Realtor University
 

Use of Unlicensed Assistants

ALL employees must know and understand the functions of unlicensed assistants and the limitations. 

o       Unlicensed Assistants MAY:

·        Answer the phone and forward calls to a licensee;

·        Submit listings and changes to a MLS;

·        Follow up on loan commitments after a contract has been negotiated;

·        Assemble documents for closings;

·        Secure documents from courthouses, public utilities offices, etc.;

·        Have keys made for company listings;

·        Write ads for approval of licensee and supervising broker and place advertising;

·        Record and deposit earnest money, security deposits and advance rents;

·        Type contract forms for approval by licensee and supervising broker;

·        Monitor licenses and personnel files;

·        Compute commission checks;

·        Place signs on properties;

·        Order items of routine repair;

·        Prepare flyers and promotional information for approval by licensee and supervising broker;

·        Act as a courier service to deliver documents, pick up keys

  • Schedule appointments for showings;

o       Unlicensed Assistants MAY NOT:

·        Prepare promotional materials or ads without the review and approval of the licensee and supervising broker

·        Show property;

·        Answer any question on listings, title, financing, closings, etc.

·        Discuss or explain a contract, listing, lease, agreement or other real estate document with anyone outside of the firm;

·        Work as a licensee/secretary in one firm and do real estate related activities within another form;

·        Be paid on the basis of real estate activity, such as a percentage of commissions, or any amount based on listings, profits, etc.;

·        Negotiate or agree to any commission, commission split, management fee or referral fee on behalf of a licensee.

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The Virginia Association of REALTORS®
10231 Telegraph Road, Glen Allen, VA 23059-4578
Phone: (800) 755-8271 | Fax: (804) 262-0497
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