Residential Broker Office Policy Manual

The VREB requires that supervising brokers make available training and written procedures and policies that provide clear guidance on critical topics licensees must know. In addition, a well-crafted office policy manual also contributes toward the firm’s mandatory audit requirement. To help on both these fronts, we have created an Office Policy and Procedures Manual Template. This detailed MS Word document allows you to fill in your firm-specific information (e.g. firm name, office hours, policies on designated and dual agency, insurance requirements, and more) and easily tailor it to fit your firm’s business model.